Purpose:

Manage a series of localisation projects cost–effectively, efficiently and to the highest quality standards in our industry. This will involve the effective coordination of in-house and external suppliers as well as technological resources. In addition, the Project Manager will provide support to Team Lead/Senior Project Managers and Head of Operations as and when required.

Project Management and administration including:

• Preparing quotes and timelines based on client requirements and seeking approval by Team Lead/Senior Project Manager/Head of Operations where relevant.
• Supporting the Team Lead/Senior Project Manager/Head of Operations with the development of new training and processes.
• Selecting appropriate resources from a database of translation professionals, ensuring that we can supply when required the correct breadth of languages, experience, cost and expertise.
• Coordination of human and technical resources to achieve the successful completion of projects and jobs.
• Liaising with customers.
• Monitoring deadlines and budgets.
• Achieving agreed deadlines.
• Effective use of MemoQ and Portico.
• Providing excellent customer service.
• Participating actively in client calls and meetings.
• Completing other tasks as requested by Team Lead/Senior Project Managers or Head of Operations.
  

Accountabilities and Responsibilities

• Quality of Output.
• Adherence to agreed work practices.
• Supplier selection and control.
• Operating within project budgets, monitoring profitability.
• Project completion.
• Maintaining a clear, well organised structure for projects.
• Delegating tasks to team members as appropriate.
• Providing support for junior colleagues.
• Building and maintaining client relationships.
• Taking responsibility for accurately planning all necessary stages of a project lifecycle.
• Taking responsibility for seeking support as and when required and ensuring daily and weekly planner is up-to-date.
  

Experience and Skills

• Excellent communication skills - both written and verbal, with strong numeric and analytical skills.
• Highly motivated, with demonstrated problem solving and organisational skills.
• Flexible and adaptable enough to be able to work in a variety of roles in a rapidly changing environment.
• Ability to work calmly and effectively under pressure in order to prioritise workload and meet client deadlines.
• Knowledge of a foreign language an advantage.
• Ability to take responsibility and ownership and use initiative.
• Excellent attention to detail.
• Enthusiasm and inclination to learn.
• Willingness to share expertise.
• 1-2 years Project Management experience.
• Team player.
• Graduate - ideally with a language/translation degree.

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