Remote | Independent Contractor | Global
About Agents Only Technologies Inc.
Agents Only Technologies Inc. is a global workforce and operations company supporting customer experience, language services, data annotation, and professional services across multiple industries. We collaborate with organizations worldwide to deliver high-quality solutions through distributed teams, structured processes, and a commitment to operational excellence.
Role Overview
Agents Only Technologies Inc. is seeking Inbound Medical Translators to support healthcare-related interpretation and translation services for English and Spanish-speaking customers. In this role, you will accurately translate medical conversations and information while maintaining professionalism, confidentiality, and linguistic accuracy.
This opportunity is ideal for professionals with a strong medical background, excellent bilingual communication skills, and the ability to work independently in a remote environment.
What You'll Do
- Provide accurate, real-time inbound medical translation between English and Spanish.
- Translate healthcare-related conversations while preserving meaning, context, and terminology.
- Maintain confidentiality and comply with applicable privacy and data security standards.
- Demonstrate professionalism and empathy when interacting with patients and healthcare professionals.
- Follow project-specific guidelines, workflows, and quality standards.
- Complete all required documentation and reporting accurately.
- Participate in required training and certification activities prior to deployment.
What You Bring
- Background in the medical, healthcare, nursing, pharmacy, allied health, or related field. (Preferred)
- Experience in medical interpretation or medical translation is highly preferred.
- Experience working in customer support, healthcare operations, or clinical environments is an advantage.
Required Skills
- B2 to C1 proficiency in both English and Spanish (spoken and written).
- Strong understanding of medical terminology in both languages.
- Excellent listening, comprehension, and communication skills.
- High level of accuracy and attention to detail.
- Ability to remain calm and professional in sensitive situations.
- Strong time management and organizational skills.
- Comfortable working independently in a remote environment.
Training Requirements
Selected candidates must successfully complete the required onboarding and certification process, including:
- Three (3) weeks of self-paced training
- Daily completion of all assigned training modules and activities
- Successful completion of all required knowledge assessments
- Must pass the client's certification requirements before being endorsed for production
Failure to complete the training or certification requirements may affect project eligibility.
Work From Home Requirements
Candidates must have a suitable remote work environment and meet the project's minimum technical requirements, including:
- A reliable computer that meets project specifications
- Stable, high-speed internet connection
- Wired or approved headset (if required)
- Quiet, distraction-free workspace
- Ability to install and use required communication and productivity tools
Additional technical requirements will be provided during the onboarding process.
Education / Expertise
- Degree, certification, or formal education in a medical or healthcare-related discipline is strongly preferred but not a requirement.
- Medical interpreter or healthcare language certification is an advantage but not required unless specified by the client.
You'll Excel in This Role If You
- Are passionate about supporting healthcare communication.
- Have excellent bilingual communication and active listening skills.
- Can accurately translate medical terminology under pressure.
- Learn quickly and perform well in structured training environments.
- Thrive in a quality-focused, remote work setting.
