Description

Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies — all with the ease of finding what they love to watch in one place.We are seeking an experienced Team Manager to lead our AI Artwork Operations team in Bangalore, India. In this role, you will be responsible for building and managing a team of AI Artwork/Content Quality Specialists who review and edit AI-generated artwork to ensure compliance with Prime Video's guidelines and standards. You will own the end-to-end operational delivery of artwork quality, drive process improvements, and scale the team as new workflows are introduced. This is a unique opportunity to lead a brand new operation from the ground up — defining how we work, building the team culture, and directly impacting how millions of global customers experience Prime Video content.

Key job responsibilities

• Lead and manage a team of 5–10 AI Artwork/Content Quality Specialists, with responsibility for hiring, coaching, performance management, and career development.
• Own the operational delivery of the AI artwork review and editing workflow — ensuring artwork published on Prime Video is compliant with guidelines, visually appealing, and drives customer engagement.
• Establish and refine operational processes, quality standards, and compliance frameworks for AI-generated artwork review and editing.
• Monitor and analyze team productivity, quality metrics, and operational KPIs to identify trends, address gaps, and drive continuous improvement.
• Plan and allocate resources effectively to meet service level agreements and business objectives, adjusting as volume and complexity evolve.
• Collaborate with cross-functional teams — including product, engineering, and content partners — to provide operational input, influence tool development, and improve workflows.
• Serve as the escalation point for complex quality decisions, providing guidance on compliance and creative standards.
• Prepare the team and operations for scale — developing the infrastructure, documentation, and training programs needed to onboard new workflows in the following year.
• Communicate operational performance, risks, and opportunities to leadership through regular business reviews and reporting.
  
  

About The Team

AI Artwork Operations is a brand new team within Prime Video, dedicated to ensuring that every piece of artwork displayed on the platform is compliant with our guidelines and standards, visually appealing, and compelling enough to drive customers to engage with Prime Video content. Based in Bangalore, India, the team operates at the intersection of AI technology and creative quality — reviewing and editing AI-generated artwork across multiple languages and territories. As an early member of this team, you'll have the opportunity to shape processes from the ground up, build a high-performing team, and directly influence how millions of global customers discover and engage with Prime Video's content catalog.

‍Basic Qualifications

• 4+ years of experience in people management, including hiring, coaching, and performance management
• 3+ years of experience in operations management, content quality, or digital content production
• Experience establishing and managing operational processes and quality standards in a production or operations environment
• Experience using data and metrics to drive decision-making and process improvement
• Fluency in English (written and verbal)
• Bachelor's degree or equivalent
  
  

Preferred Qualifications

• Experience in media, entertainment, or video streaming operations
• Experience managing creative or content review teams
• Familiarity with AI-generated content workflows or tools
• Experience scaling a team or operation from early stage to maturity
• Knowledge of Lean, Six Sigma, or other process improvement methodologies
• Experience working with cross-functional stakeholders across product, engineering, and content teams
• Interest in or familiarity with video content and streaming platforms
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company - Amazon Development Centre (India) Private LimitedJob ID: A10486530